Online-Phones 24 GmbH has been a leading provider of refurbished smartphones and tablets since 2018. We offer devices in the same condition as new, as well as devices with minimal traces of use, but which are all technically fully functional. As an environmentally conscious company, we focus on sustainability and the recyclability of electronic devices in order to protect the environment from electronic waste. We place great emphasis on excellent customer service and ensure that all our customers’ questions and concerns are answered quickly and professionally. With a wide selection of first-class refurbished equipment, high product quality and excellent customer service, we are your perfect contact.
Online-Phones 24 GmbH
managing director: Marcel Bajer
Adresse: Industriestraße 19, 67063, Ludwigshafen am Rhein, Germany
VAT: DE318635952
Phone: 0173889900 e-mail: backmarket@online-phones.de
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us via (Online-Phones 24 GmbH, Industriestraße 19, 67063, Ludwigshafen am Rhein, DE, Tel-Nr.: +49173889900, E-Mail: info@online-phone.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
If you withdraw from the contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event, not later than 14 days from the day on which you communicate your withdrawal from this contract to the following address: Online-Phones 24 GmbH, Industriestraße 19, 67063, Ludwigshafen am Rhein. The deadline is met if you send back the goods before the period of 14 days has expired. You will not have to bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
To Online-Phones 24 GmbH, Industriestraße 19, 67063, Ludwigshafen am Rhein Tel +49173889900 e-mail info@online-phone.de
I/We () hereby give notice that I/We () withdraw from my/our () contract for the sale of the following goods ()/for the provision of the following service () [text box to be filled in] - Ordered on ()/received on (*) [text box to be filled in] - Name of consumer(s) [text box to be filled in] - Address of consumer(s) [text box to be filled in] - Signature of consumer(s) (only if this form is notified on paper) [text box to be filled in] - Date [text box to be filled in]
(*) Delete as appropriate
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